Privacy Policy

Last updated: 01 January 2026

Lightnet (“we”, “us”, “our”) respects your privacy and is committed to protecting personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA).

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website or interact with us.

1. Personal Information We Collect

We may collect the following personal information:

Full name
Company name
Email address
Contact number
Physical or postal address (where applicable)
Project or enquiry-related information
Website usage information (IP address, browser type, pages visited)

2. How We Collect Information

Personal information is collected when you:

Submit enquiries through our website contact forms
Contact us via email or telephone
Request quotations, product information, or technical assistance
Visit our website (through cookies and analytics tools)

3. Purpose of Collecting Personal Information

We collect personal information to:

Respond to enquiries and provide requested information
Prepare quotations and proposals
Supply lighting products and services
Communicate regarding projects, orders, and support
Improve our website, products, and services
Comply with legal and regulatory requirements

4. Cookies and Website Usage

Our website may use cookies and analytics tools to:

Improve website functionality and performance
Analyse website traffic and user behaviour

You may disable cookies through your browser settings; however, this may affect certain website features.

5. Disclosure of Personal Information

Lightnet does not sell, rent, or trade personal information.

Personal information may be shared only with:

Trusted service providers (e.g. website hosting, IT support) for operational purposes
Legal or regulatory authorities when required by law

All third parties are required to handle personal information securely and lawfully.

6. Protection of Personal Information

We implement reasonable technical and organisational safeguards to protect personal information against:

Loss or damage
Unauthorised access
Unlawful processing
Disclosure or misuse

7. Retention of Personal Information

Personal information is retained only for as long as necessary to:

Fulfil the purpose for which it was collected
Meet legal, contractual, or regulatory obligations

8. Your Rights in Terms of POPIA

You have the right to:

Access your personal information
Request correction or deletion of your information
Object to the processing of your personal information
Lodge a complaint with the Information Regulator of South Africa

9. Changes to This Privacy Policy

Lightnet may update this Privacy Policy from time to time. Any changes will be posted on this page

10. Contact Information

For any questions or requests relating to this Privacy Policy, please contact:

Lightnet (Pty) Ltd
Email: Sales@Lightnet.co.za
Telephone: (011) 314 3346
Address: Corporate Park South, no 2 Bushbuck Cnr Reedback Crescent, Midrand, Johannesburg